Customer Service

Our service ensure that the full spectrum of patient care is consistently delivered with cost containment savings for corporate clients

24 Hour Call Centre Service

We have a full Call Centre Support in terms of nursing and general enquiries for both client to call in and for our Network doctors to clarify certain instructions if needed. The Team also also handles online bookings for Day Surgery cases.

Our representative can provide the services with the following:

● Handle General Enquiries
● Provide Medical & Health Assistance
● Complaint Handling
● Repatriation & Escorting and Private Nursing Service
● Health Consultation & Case Handling

Key Advantages:

● ISO-Accredited Nursing Hotline
● 24-Hour Nurse On Duty
● Qualified Nursing Staff on the First Call
● Back-up by Medical Director

Information

Any enquiries?

Connect and stay tune with us in the future! If you have any enquiries, please submit your request below.

TPA Services

Trusts & Value

Customer Service Centre

Room 1105, 148 Electric Road, North Point, Hong Kong

R&D Development Centre

Unit 1101, 11/F, Tower 1, Cheung Sha Wan Plaza, Lai Chi Kok, Hong Kong

E-mail

cs@asia-insurtech.com

Telephone

+852 3723 3050

Customer Service Centre:
Room 1105, 148 Electric Road, North Point, Hong Kong
R&D Development Centre:
Unit 1101, 11/F, Tower 1, Cheung Sha Wan Plaza, Lai Chi Kok, Hong Kong